The 500 errors reported by Metadata Manager users has been resolved. We do still have an issue for some members who are depositing content using the web deposit form. If you encounter problems, please contact our support team at email@example.com
. We can help you sort it out.
Apr 16, 19:46 UTC
A fix for Metadata Manager has been implemented and we are monitoring the results.
Apr 15, 13:12 UTC
The issue has been identified and a fix is being implemented.
Apr 14, 16:19 UTC
We are continuing to investigate this issue. As a result of today's maintenance release, we should have more visibility into the problem so we can properly diagnose and fix the bug responsible for the Metadata Manager errors.
Apr 13, 15:53 UTC
We are continuing to investigate this issue.
Apr 12, 19:20 UTC
Metadata Manager users are currently reporting 500 errors. We are investigating.
Apr 9, 17:19 UTC
A fix has been implemented and we are monitoring the results.
Apr 8, 19:13 UTC
We have identified the problem and are pausing the deposit queue to work out a fix. Deposits submitted during this time will be stored and processed after this maintenance has been completed.
Apr 8, 18:48 UTC
We have had a few members report errors making submissions to the web deposit form and Metadata Manager. This appears to be related to a change we introduced in the maintenance release earlier today. We're investigating.
Apr 8, 18:25 UTC